Acceptable Use Policy

Last updated: February 22, 2026

Who GetMailer is for

GetMailer is designed for developers and businesses who need reliable delivery of transactional and behavior-triggered emails. These are emails triggered by user actions or system events:

  • Password resets and account verification
  • Order confirmations and receipts
  • Shipping notifications and status updates
  • Welcome emails and onboarding sequences
  • Security alerts and login notifications
  • Comment and activity notifications
  • Engagement campaigns triggered by user behavior in your app
  • Audience-targeted broadcasts to your opted-in users

Who GetMailer is not for

GetMailer is not the right fit for cold outreach or mass promotional use cases. If your primary need is any of the following, we recommend using a dedicated marketing email platform:

  • Cold outreach or sales prospecting emails
  • Bulk email to purchased or rented lists
  • Mass unsolicited promotional announcements
  • Affiliate marketing emails

For these use cases, we recommend platforms like Mailchimp, ConvertKit, Klaviyo, or Resend Audiences that specialize in marketing email delivery and list management.

Account review

We review accounts to ensure they align with our intended use cases. Accounts that appear to be primarily cold outreach or bulk promotional may be asked to migrate to a more suitable platform. Behavior-triggered campaigns, audience broadcasts to opted-in users, and automated sequences are welcome use cases.

Prohibited activities

Regardless of email type, the following activities are strictly prohibited:

  • Sending unsolicited bulk email (spam)
  • Using purchased, rented, or scraped email lists
  • Sending phishing attempts or fraudulent content
  • Distributing malware or malicious attachments
  • Impersonating other individuals or organizations
  • Sending content that violates applicable laws
  • Harassing or threatening recipients
  • Circumventing unsubscribe requests

Compliance

All users must comply with applicable email regulations including CAN-SPAM, GDPR, CASL, and other anti-spam laws in their jurisdiction. You are responsible for obtaining proper consent from your recipients and honoring unsubscribe requests.

Enforcement

Violations of this policy may result in warnings, temporary suspension, or permanent termination of your account. Serious violations may be reported to relevant authorities. We reserve the right to remove access at any time for policy violations.

Questions?

Not sure if your use case is a good fit? Reach out to us at [email protected] and we're happy to help you determine if GetMailer is right for you.